Our commitment
We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Every patient who walks into any of our five Wichita pharmacies receives the same standard of care.
Free aids and services
- For people with disabilities: qualified sign language interpreters, and written information in other formats such as large print, accessible electronic formats, or audio.
- For people whose primary language is not English: qualified interpreters and information written in other languages.
How to request assistance
Ask any staff member, or call (316) 685-2353 or email questions@danduranddrugs.com. These services are provided free of charge.
How to file a grievance
If you believe we failed to provide these services or discriminated in another way, you may file a grievance with our Civil Rights Coordinator: Dandurand Drugstore, 3701 E Douglas Ave, Wichita, KS 67218 · (316) 685-2353 · questions@danduranddrugs.com. We can help you file one.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at the OCR Complaint Portal, or by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).
Language assistance
- Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (316) 685-2353.
- Tiếng Việt: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (316) 685-2353.
- العربية: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوفر لك مجانًا. اتصل برقم (316) 685-2353.
- 繁體中文: 如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (316) 685-2353。